Car Accident Claims in Michigan: The First Steps

Updated 2026-10-05

After a car accident, you may be dealing with injuries, vehicle damage, bills, and calls from several insurance companies. Michigan has its own auto insurance system, which includes no-fault benefits, and that system affects how injury and property claims are handled. Taking careful first steps can help protect your options later. This guide explains the general process and when a lawyer may be worth contacting.

This is general information. Every claim depends on its facts, and the rules can be technical.

See a doctor first

Get medical attention even if the pain seems minor. Some injuries, including soft tissue injuries and concussions, can take hours or days to appear. Describe every symptom to your provider and explain how the crash happened. Keep copies of visit notes, imaging results, prescriptions, and bills.

Follow the treatment plan your provider recommends. Gaps in care can be raised later, so if you cannot keep an appointment, note the reason in writing.

Document the scene

If it is safe, gather information right away:

  • Photos of the vehicles, the road, traffic signals, and any visible injuries
  • The other driver's name, contact information, insurer, and license plate number
  • Names and phone numbers of any witnesses
  • The date, time, and exact location of the crash
  • The police report number, if an officer responded

Write down your account of what happened as soon as you can. Notes made close to the event tend to be more reliable than memories reconstructed months later.

How no-fault insurance fits in

Michigan's Insurance Code provides that personal protection insurance pays benefits for accidental bodily injury without regard to fault (MCL 500.3105). In practice, your own auto policy is usually the first place to look for certain injury benefits, such as personal injury protection, after a crash. These benefits have their own claim process, forms, and timelines. Your policy and the paperwork you receive from your insurer will explain what applies to you.

The no-fault system also has separate rules for lawsuits against an at-fault driver. Because of that, it matters which path applies to each kind of loss. Ask a lawyer to explain how the no-fault framework affects your situation.

Report the crash and keep records

Notify your insurer promptly and keep a record of who you spoke with and when. If a police report was made, request a copy. Keep receipts for medical care, prescriptions, transportation, and any other expenses related to the crash, along with records of time missed from work.

Talking to insurance adjusters

You may hear from the other driver's insurer and from your own. You are not required to give a recorded statement right away, and you should not sign broad releases before you understand them. Stick to facts, avoid guessing about speed or fault, and ask for written copies of anything you sign.

Be careful about accepting a settlement before your injuries are understood. Once you sign a release, it can be difficult to reopen the matter.

Deadlines to act

Deadlines for insurance claims, benefit applications, and lawsuits are set by law and can be shorter than people expect. Some deadlines apply to the no-fault benefit process, and others apply to a lawsuit. Missing a deadline can limit your options even when the other driver was clearly at fault. Ask a lawyer to identify every deadline that applies to your claim as early as possible.

When to talk to a lawyer

Consider a consultation if any of these apply:

  • Your injuries are serious, ongoing, or require long-term care
  • Your insurer denies or delays benefits
  • The other insurer disputes fault or offers a low settlement
  • You are asked to sign a release or accept a quick payment
  • A commercial, government, or rideshare vehicle may be involved
  • You need help understanding how no-fault benefits interact with a lawsuit

Many lawyers offer a first consultation without charge. Confirm the terms before you meet.

Questions to ask a lawyer

  1. Which benefits and deadlines apply to my injuries, and when did the clocks start?
  2. How does Michigan's no-fault system affect my claim against the other driver?
  3. What evidence should we preserve, and what records should we request?
  4. Should I accept the settlement offer, or wait until my medical picture is clearer?
  5. How do you charge for a case like mine, and what costs could I owe?
  6. Who will handle communication with the insurers, and how often will I get updates?

Fees and written agreements

Injury claims are often handled on a contingency basis, meaning the fee depends on the outcome. Costs are typically handled separately. Ask for the fee and cost terms in writing, including what happens if there is no recovery, and read the agreement carefully before you sign.

Finding a lawyer

You can browse car accident lawyers and lawyers in Southfield to compare practice areas. The State Bar of Michigan's website includes an Attorney Search you can use to confirm a lawyer's license before you share sensitive information.

Frequently asked questions

Do I need a lawyer for a minor crash?

Not necessarily. If injuries are minor, the damage is well documented, and the insurers are handling the claim without dispute, you may be able to manage it yourself. A short consultation can help you decide.

Can I receive benefits from my own insurer even if I was not at fault?

Under the statute linked above, personal protection insurance pays certain benefits without regard to fault. The details depend on your policy and the type of benefit, so review your paperwork and ask a lawyer about the specifics.

What should I do if the insurer denies my claim?

Ask for the denial in writing, including the reasons. Keep copies of all records and deadlines. A lawyer can review the denial and explain your next steps.

General information, not legal advice. Michigan's no-fault rules, insurance policies, and deadlines depend on the facts and can change. Talk to a licensed Michigan attorney about your own situation.

This guide is general information, not legal advice. Laws change and every situation is different. Talk to a licensed attorney in your state about your case.

Find a lawyer: Lawyers in Michigan · Car Accident Lawyers

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